Shipping & Delivery
In stock items ship same day or the next,
Personalized items ship 2-3 days.
In stock orders received on business days are processed and shipped same day or the next day. Personalized items are shipped in 2-3 days. We try our best to ship these in 1-2 days, but some orders have several personalized items and can take 2-3 days. Orders received on Fridays after noon or on weekends are processed and shipped the following week. Shipping will be handled via FedEx or USPS. You will receive a tracking code by e-mail after the shipment is processed.
Please call or email if you have any questions.
Toll free 888-298-5301 or help@TheIrishRose.com
The Irish Rose
A source of historical Irish heraldry for over 28 years, the Irish Rose offers hundreds of original, unique and authentic coat-of-arms and Irish-themed products to our customers in Irish-American communities across the United States and Canada. From fine stemware to popular sportswear to heirloom heraldry items, the Irish Rose brings your family's Irish cultural heritage and history into your home.
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Our Guarantee
If, for any reason, a product does not meet your expectations, just return it to us and we will gladly exchange it or refund the merchandise price. (See size exceptions for personalized items under our Return & Exchanges Policy.
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Returns & Exchanges
The Irish Rose stands behind its products and will happily exchange or refund any flawed or defective merchandise. We are unable, however, to refund or exchange personalized items for size.
If you have any questions about sizing, please consult the sizing charts, the measuring guide, or ask any of our customer service representatives. They will be happy to assist you.
If you wish to return your online purchase: Using the address on your packing slip, send the merchandise back to us. Once we receive your package, we will promptly exchange or refund, as you instruct. Our return address is:
Irish Rose Returns
203 Marie Ave East
West St. Paul, MN 55118
If you have further questions about a return or exchange, please call our customer service center, toll-free, 1-888-298-5301.
By E-Mail at
Sizing Information
| Adult | ||
|---|---|---|
| S - Small | 34 - 36 (Men) | 6 - 8 (Women) |
| M - Medium | 38 - 40 (Men) | 10 - 12 (Women) |
| L - Large | 42 - 44 (Men) | 14 - 16 (Women) |
| XL - Extra Large | 46 - 48 (Men) | 18 (Women) |
| XXL - Extra Large | 50 - 52 (Men) | 22 (Women) |
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How To Measure
For best results, measure your body in underwear.
Do not order a larger size than usual. Sizes are based on typical American sizes.
Chest/Bust: Measure under your arms, around the fullest part of your chest.
Waist: Measure around your natural waistline, keeping tape somewhat loose.
Sweathsirts, Polo Shirts, and Tee Shirts (except for the Sccop Neck Tee) are unisex sizes.
Women's apparel corresponds to women's sizes, not misses.
See size chart above for further information.
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Garment Care
To minimize shrinkage of our 100% cotton garments, we recommend washing in cold water and tumble dry at low heat. We also recommend washing imprinted and embroidered garments inside out, and using non-chlorine bleach or bleach alternatives. These steps will protect your Irish designs through many wearings and washings.-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Frequently Asked Questions
| Where's your retail store? | How do I know which size I need? |
| You're standing in it! The Irish Rose is exclusively mail order, but real people are available to speak to you when you order by phone at 1-800-967-7244. | Check out our handy sizing charts. If you need further information, our measuring guide can help you determine your proper size. |
| Why don't you have our family coat-of-arms? | What do I do if I'm unhappy with my order? |
| Irish Rose has accumulated over 800,000 Irish and European Coat-of-Arms, but only about 1000 are available for viewing on our site. We can find a crest for almost every Irish or Scottish family, but in rare instances, there is none to be found. We are able to accommodate spelling variations (for example, Doherty and Dougherty) even if your spelling isnt listed. Call 1-888-298-5301 for more help. | Please call our toll-free customer service number, 1-888-298-5301 and discuss your complaint with one of our professional representatives. View our returns and exchange policy and our guarantee. |
| Is there a certain way I should launder my embroidered and imprinted clothing? | Is this really my familys coat-of-arms? |
| The Irish Rose has some recommendations for clothing - go to the care page by clicking here. For the mugs we recommend hand-washing because the high heat of an automatic dishwasher could eventually fade the vivid art, though it will never crack or peel. The mugs are safe to use in the microwave, but again, very high temperature (boiling water in the mug) is not recommended. Can I send a gift directly with a gift message without any pricing? Yes. Prices are removed from the packing slip when the orders are shipped to another address. With the order, we will include a packing slip listing the items ordered and the gift message. A separate sales receipt listing the items ordered, their prices, and a copy of the gift message, will be emailed to the purchaser. |
The people behind The Irish Rose are a family, too - 3 generations. Weve spent many years checking and rechecking the coats-of-arms against heraldry maps, books, and other sources, and were completely satisfied with their authenticity. We encourage you to investigate your heraldic heritage; and we welcome all questions, comments and corrections. |
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Privacy Policy
View our Terms of Service and Privacy Policy HERE
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Secure Order Guarantee: We guarantee that your credit card information will be safe when you place an order at TheIrishRose.com. Our Secure Order Guarantee means that you'll never have to pay any money related to unauthorized charges to your credit card account, if those charges result from a transaction at TheIrishRose.com. Here's how the guarantee works: If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With the Secure Order Guarantee, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you've placed on our secure server. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement. Your credit card is safe at TheIrishRose.com. Guaranteed.
We've worked hard to bring you a secure online ordering environment. We hope you'll contact us with your questions, comments or concerns.